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Direct Your Attention to Direct Line Where New Technology and Cost-Clipping Might Win Through

By Malcolm Stacey | Tuesday 26 November 2019

Disclosure: I have no positions in any stocks mentioned, and no plans to initiate any positions within the next 72 hours. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from ShareProphets). I have no business relationship with any company whose stock is mentioned in this article.

Hello Share Shufflers. You must feel for poor folks who work in insurance call centres. They navigate all the questions and then their computers give a price that can double your renewal cost. So they try and tell you that their company gives better benefits if you claim, like a courtesy car. But what company doesn't arrange a courtesy car? And what firm differs from any other in the range of benefits? And yet the competition is so bruising, compounded by comparison websites, that only lowering the price will win the order. But some insurance companies are better than others at dealing with this severe profit-eater...

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