UK 04:14 Friday, 9 October 2026
Breaking news and expert analysis on fast-moving AIM and LSE listed shares
Disclosure: I own shares in one or more of the stocks mentioned. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from ShareProphets). I have no business relationship with any company whose stock is mentioned in this article.
Lloyds (LLOY) results yesterday made mainstream news. There was plenty of interesting information in there for investors. Let’s start with perhaps the most shocking aspect.
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Comments
wildrides
Its a mistake to think cost is the main driver toward internet banking . After all , counter staff are a fixed cost and present whether or not a customer requires serving at any one moment in time.Therefore the cost per transaction is just an industry average . Thus individual banks own individual staffing levels are what will drive profits rather than internet versus counter . The internet bank requires staff just the same in the back office for complience and particularly fraud detection (which happens at the counter in branches) . If it were ever properly fully costed, including software development , I bet there would not be much in it .
The real reason for the drive to internet banking is because its what people want ….. its customer driven . Having used it I would never want to go back and most oldies who do grasp the nettle feel the same way .
Whats my point ? ……… I dont think Lloyds will be any more profitable after making these changes ……they are just completely inept as banks go and a poor investment.
I would pick another bank to invest in .